Download a PDF to a Mobile Device

Due to iOS Limitations – You Must Download Using the Safari web browser.

If you are downloading The Complete CFI Binder Series on an Apple iOS Device.  You MUST download the book using the default Apple Safari Web Browser. You cannot download and save Digital Media from our website using Firefox, Chrome, or any other web browser on an iOS Device. If you try to download using a browser other than Safari, your download cannot be saved to your device.

When you click on the Download link in your account, that file is first encoded on our server, before the download process. Unfortunately, Apple has placed some restrictions on Mobile Web Browsers like Chrome and Firefox, which may prevent our encoding process from completing. This is why we recommend using Safari when downloading our products using a Mobile iOS Device.

Download Delay

There is an approximate 10-15 second "rendering period" for PDF files commencing immediately after hitting the download button(s) on our website. Please, be patient, while the file is being rendered in the background. After the "rendering process" is completed. Your download will begin.

Each time you click on the download button. You are initiating a separate download request. As a result, the file will begin to re-render and you will not only wait longer for the download to occur but you will also use up one of your available downloads. So, please be patient and only click on the download link one time.

The delay is normal and is due to our server encoding the file prior to it being served up to you. Please be patient and allow this process to complete. It is important that you only click the download link one time and wait for the file to begin downloading. 

Each time you click on the download button. You’re actually initiating a separate download request. As a result, the file will begin to re-encode and you will not only wait longer for the download to occur but you will also use up one of your available downloads. So, please be patient and only click on the download link one time.

PDF File Behavior on iOS

When a PDF file is downloaded on an Apple iOS device. The PDF file will automatically open in the web browser on your iPad. This is not something that we can control, because we did not develop Apple's iOS. This process occurs on any and all PDF files that you download on your iOS device. Always... Since our PDF files are large and may take several minutes to download on your iOS device. We need to set the explanation of what you'll encounter when you begin your download attempts on an iOS device. 

After your eBook has been encoded on our server.  It is not uncommon for your browser to display a grey screen or similar. This is being displayed because the file download has actually begun on your device. Be patient, the file is downloading in the background.

Downloading on iOS

  1. Select the dropdown menu located to the left of your image.
  2. Select Order Management.
  3. Select the Download Tab.
  4. Select the product you want to download.
  5. If this file is a PDF. You will see "Generating File... Please Wait..." for approximately 10-15 seconds, this is the rendering process.
  6. After the "rendering process" has been completed, your download will begin directly inside of your Safari browser window.
  7. If your internet download speed does not meet our minimum requirements. Your download may fail or take an excessive amount of time. 
  8. Be patient while the download occurs in the background inside of Safari. Do not leave the page until the PDF has been downloaded. If you leave the page, closeout of Safari, or let your iOS device sleep. Your download will fail, and you will need to restart the whole process.
  9. Enjoy your purchase!

Download Limits

To prevent abuse and excessive downloading. We have a download limit in place for every customer account.

You are permitted to download each eBook product a maximum of five times (5 times). This limit will reset each time we publish a revision. You must be enrolled in an Active Subscription to download any subscription products. If your subscription has expired. You must re-enroll to access any previously purchased media (this applies to Subscription Products only).

If you accidentally click on the download link too many times and exhaust your available downloads. Please contact support and we will reset your download limit for you.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.