Download a PDF to a Computer

Downloading a PDF directly to a computer is easy. You'll access your downloadable product the same way you would if you were to download on a mobile device. The instructions specific to download to a computer are outlined below: 

  1. Go to the Downloads Tab, located inside of the Order Management screen.
  2. Once you access the Downloads Tab, click on the button that corresponds with the file you’d like to download.
  3. Click on the Download Link ONE TIME… Do NOT click multiple times, as this will only burn through your available downloads. If you have exceeded your download limit of 5 downloads, you will need to contact us for your limit to be reset).
  4. There will be a delay of approximately 10-15 seconds before the download actually begins, as the eBook file is being encoded on our server.
  5. Once the encoding process completes (after about 15 seconds). The download will initiate. The download could take a few seconds or it could take several minutes depending on your internet connection speed. Please be patient and allow the download to complete.
  6. After the download has been completed. You should save the file on your computer in a safe location.

Download Delay

There is an approximate 10-15 second "rendering period" for PDF files commencing immediately after hitting the download button(s) on our website. Please, be patient, while the file is being rendered in the background. After the "rendering process" is completed. Your download will begin.

Each time you click on the download button. You are initiating a separate download request. As a result, the file will begin to re-render and you will not only wait longer for the download to occur but you will also use up one of your available downloads. So, please be patient and only click on the download link one time.

The delay is normal and is due to our server encoding the file prior to it being served up to you. Please be patient and allow this process to complete. It is important that you only click the download link one time and wait for the file to begin downloading. 

Each time you click on the download button. You’re actually initiating a separate download request. As a result, the file will begin to re-encode and you will not only wait longer for the download to occur but you will also use up one of your available downloads. So, please be patient and only click on the download link one time.

Download Limits

To prevent abuse and excessive downloading. We have a download limit in place for every customer account.

You are permitted to download each eBook product a maximum of five times (5 times). This limit will reset each time we publish a revision. You must be enrolled in an Active Subscription to download any subscription products. If your subscription has expired. You must re-enroll to access any previously purchased media (this applies to Subscription Products only).

If you accidentally click on the download link too many times and exhaust your available downloads. Please contact support and we will reset your download limit for you.

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